A sense of community is an essential factor when anyone rents a home in a building. This feeling of being a part of a community is behind the top 5 amenities (such as common socializing areas, clubhouse, business, and fitness centers) enjoyed in apartments. As a property manager, it is a constant challenge to keep up with the latest amenities; it is so to such an extent that it has become a top priority to ‘add’ space when updating older buildings to give way to newer amenities. However, no matter how great the amenities are, what’s most important is that the building has a soul that resonates with its residents.
Three practices that all property managers must keep in mind to foster this sense of community are:
Gone are the days when residents visited management desks to drop rent checks, put in service requests, or pick up packages.
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Over the years, technology has given way to many apps, providing residents and management with the ability to communicate at their convenience and comfort. When looking for property management near me, a parameter to judge good governance should be such whose goal is resident satisfaction, and these communication strategies help in creating a stress-free living for their apartment inhabitants.
But, at the same time, a declined face-to-face interaction also challenges community managers to more creatively maintain relationships with residents and add a personalized feel to every mechanized conversation. Go digital to get property management near me.
Build a solid and personal connection with every resident
Building and maintaining connections with its residents is vital for the property’s success. The manager must ensure that the rental experience is less emotional. Many management tasks handled through technology give community managers more time to engage on a one-to-one basis with their renters. Property management follows right behind the hospitality industry in terms of management trends.
It is always a good idea for community managers to go a little out of the way and engage with residents as they go about it. They may work or relax in shared spaces or meet at the community fitness center. The community manager is responsible for ensuring that the residents enjoy the lifestyle the building offers. And to do so, it is foremost essential first to know the likes of these residents, leading us to our next best practice, i.e. camaraderie.
Participate in fostering camaraderie
As mentioned earlier, it is vital to understand the resident’s interests and likes to foster a sense of community. Knowing the likes and dislikes of fellow residents also helps community managers plan celebratory events that residents enjoy attending. Whether it’s social events, cooking classes, fitness classes, or sports parties – any event that brings residents out of their homes and meets each other helps improve community building and friendships. It also creates opportunities for them to meet other like-minded residents. Such events not only foster camaraderie but also provide natural opportunities for managers and residents to get to know each other in an informal environment personally.
There’s no 100% no-fail way to know which events, amenities, or technology will resonate most with residents. Hence management needs to make it a priority to know residents and the surrounding neighborhoods. Applying the practices of the 3 Cs – Communication, Connection, and Camaraderie can only make a strong and vibrant community, reaching beyond the boundaries of the building. It will also attract potential residents, increasing the demand for housing units. There are many opportunities on the internet if you are looking for property management near me.